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Vikram stared at the console, his third cup of cold coffee sweating next to his keyboard. The words on his screen were calm, almost polite:

He stuck it on the side of the Cisco 2691. the image c2691-advipservicesk9-mz.124-17.image is missing

The router rebooted. POST passed. Then:

He looked at the router’s uptime: 0 days, 0 hours, 12 minutes. Vikram stared at the console, his third cup

The incident began, as these things often do, at 2:17 AM on a Tuesday. Vikram stared at the console

“Carve it?”